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Insights Blog for Business Telecoms and Data Solutions, IT Networks, and Security.

Our view on how technology affects our everyday lives - Customer Experience, Collaboration, CyberSecurity, Cloud, Unified Communications and IT.

NEWS & EVENTS

Is your business up to speed when it comes to communication in

Today, we have more channels than ever at our fingertips to contact customer service teams, so you would think that getting in touch with a business would be quick and simple. In reality, this is not always the case. Businesses are up against it..
30 May, 2019 | Customer Experience
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Redefining the customer experience with connected tech

Today, being able to communicate effectively is essential for businesses to deliver outstanding customer experiences. People have so many channels at their fingertips – social platforms, voice activated devices, instant messenger – so naturally they..
19 Sep, 2018 | Customer Experience 8x8
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