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Insights Blog for Business Telecoms and Data Solutions, IT Networks, and Security.

Our view on how technology affects our everyday lives - Customer Experience, Collaboration, CyberSecurity, Cloud, Unified Communications and IT.

4 ways to manage the Customer Experience when moving office

Afraid of breaking your customer experience during your office move? Don’t be. We’ve got it covered. Take your customers with you. During your business relocation, your customers need to know you won’t leave them behind. In particular, if you are..
11 Jul, 2017 | Customer Experience
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Design for emotion in Customer Experience? Absolutely!

Forbes writer Adrian Swinscoe said designing emotion into customer experience is a mistake and, potentially, a waste of time and effort, on Sunday. Swinscoe argues that customers will experience different emotions depending on context, and companies..
21 Jun, 2017 | Customer Experience
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