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Insights Blog for Business Telecoms and Data Solutions, IT Networks, and Security.

Our view on how technology affects our everyday lives - Customer Experience, Collaboration, CyberSecurity, Cloud, Unified Communications and IT.

NEWS & EVENTS

Redefining the customer experience with connected tech

Today, being able to communicate effectively is essential for businesses to deliver outstanding customer experiences. People have so many channels at their fingertips – social platforms, voice activated devices, instant messenger – so naturally they..
19 Sep, 2018 | Customer Experience 8x8
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Investing in the customer experience

Putting customer experience at the heart of digital transformation strategy can be the difference between a business thriving and going into administration. There are all too many cautionary tales of the companies that were dealt a devastating hand..
15 Aug, 2018 | Customer Experience
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