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Insights Blog for Business Telecoms and Data Solutions, IT Networks, and Security.

Our view on how technology affects our everyday lives - Customer Experience, Collaboration, CyberSecurity, Cloud, Unified Communications and IT.

NEWS & EVENTS

Up Your Customer Service Game by Leveraging What You Have

One recent study published by Marketing Week revealed that 75% of companies acknowledge that customer experience (CX) is of increasing strategic importance.  Yet only 24% said that customer experience is fully embedded in their organisation.
11 Jul, 2018 | Customer Experience 8x8
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Why security should be at the top of your agenda

How often do you think long and hard about your security set-up? If you’re like most SMEs, then the answer is probably not often enough. After all, why should you? With many of your services hosted in the cloud, you can trust your providers to keep..
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