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Insights Blog for Business Telecoms and Data Solutions, IT Networks, and Security.

Our view on how technology affects our everyday lives - Customer Experience, Collaboration, CyberSecurity, Cloud, Unified Communications and IT.


Are you doing enough to support flexible working with technology?

The 9-5 office routine is becoming a thing of the past, with flexible working now a common policy in UK companies. A recent study suggests *72% of workers believe a remote working policy is one of the most important benefits companies can offer..
19 Jun, 2019 | 8x8
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Empower your call centre employees with 8x8 Virtual Contact Centre

As the manager of a call centre, you’ll be fully aware that they are a unique working environment in many ways. The sheer volume of inbound calls mean that they need to be directed quickly and easily to an available agent. Agents need access to a..
23 Oct, 2018 | 8x8
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