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Insights Blog for Business Telecoms and Data Solutions, IT Networks, and Security.

Could collaboration software contribute to employee happiness?

Posted by David Hughes on 28 Jul, 2017


Your employees are more productive when they are happy.

A recent study by economists at the University of Warwick found that happiness led to a 12% spike in productivity, while unhappy workers proved 10% less productive.

So what motivates your employees? It’s not money.

The well-known McKinsey business study found three motivators for employees that were just as effective, or more effective, than cash bonuses, increased pay or stock options:

  • Praise from immediate managers
  • One-on-one feedback and conversations
  • A chance to lead projects and take on more responsibility

As a busy director or manager, you care about your employees, but all these motivators can be difficult to meet. You have competing priorities and demands from stakeholders, clients, and your boss (even if you're self-employed)! But we realise these three motivators have one thing in common: they need you to fully understand and communicate directly for full employee engagement.

What if collaboration solutions could help you ensure feedback is timely, connect with your teams regularly and ensure you bring out the best in every employee?

Praise from immediate managers

Keeping track of achievements in real-time documents, updated by all managers and all teams, could be the perfect use for a small business cloud system. It is then easier for a CEO or any manager to deliver company-wide praise for achievements and problems by regular video and audio conferencing, reaching entire teams at once. You need to meet clients and stakeholders and you can't always be in the office while your employees work hard to achieve targets, or improving customer experience. Video conferencing can create the most immediate connection and empathy with your employees and ensure they receive regular praise and acknowledgement.

One-on-one feedback and conversations

Annual performance reviews shouldn't be the only time your employees get feedback. In a world of real-time collaboration, annual performance reviews could be going extinct.

The key to one-on-one feedback is having enough information shared and an easy, open communication flow. IM and chat, audio and video conferencing through unified communications solutions can support regular mentoring, buddy programmes, employee training and regular appraisal systems.

A chance to lead projects and take on more responsibility

Collaboration software can help you train and guide keener employees, and allow you to see potential in real-time as you easily communicate and share screens to assess the way they work. This could be especially useful for younger employees, such as interns, who might need more feedback in a shorter period of time.

Video and audio conferencing enables coaching and feedback with a dedicated channel for regular, scheduled virtual meetings. When video is used with screen sharing, managers can facilitate training and teaching for a group of people with more convenience and more accountability. Communication  and connection are all improved with cloud-based solutions across devices and locations.

Collaboration makes employees happier.

Collaboration software empowers managers to give instant feedback and guidance, and empowers your employees to learn and grow - so every employee can be their happiest at your company. 

Get your free Collaboration assessment

Topics: Collaboration

David Hughes

Written by David Hughes

With more than 16 year’s engineering experience in the communications industry, David has a passion for new technology. David’s expertise has provided him with a wealth of knowledge to deliver cutting-edge technology solutions to the highest standards, ensuring our customer service levels remain at the highest level. As Operations Director at Telefonix, David is responsible for managing Client Projects, Engineering, Customer Service and Vendor Relationships. He’s a keen sportsman mostly playing cricket and enjoys hacking his way around a golf course. David's a bit of a petrol head; he loves fast cars, Formula 1 and the annual trip to the Goodwood Festival of Speed.

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